Introduction

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Welcome to elitebestsales.com. These Terms & Conditions outline the rules and regulations for the use of elitebestsales.com services.

Elite Best Sales is a trade name for Elite Best Consulting OÜ, registered under number 16539178 in Estonia, with VAT number EE102518115. The company was founded on July 20, 2022, and its registered address is Harju maakond, Tallinn, Kesklinna linnaosa, Narva mnt 5, Tallinn 10117, Estonia.

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By accessing this website and using our services, you accept these terms and conditions in full. Do not continue to use Elite Best Sales's website if you do not accept all of the terms and conditions stated on this page.

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Services Offered

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elitebestsales.com specializes in providing high-quality import consulting services for luxury and sports products, including accessories, footwear, and apparel. We work exclusively with pre-approved and selected suppliers to ensure the highest standards of quality and authenticity for our clients. Our expertise lies in facilitating the import process, connecting clients with premium products, and offering tailored advice to meet their specific needs.

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Pricing, VAT, and Shipping

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• The prices displayed on our website are illustrative and do not represent the final total value of the product, shipping, and consulting services. The final price will be calculated based on a detailed quotation.

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• VAT (Value Added Tax): A 24% Estonian VAT rate is applied to our consulting services. This tax will be added to the total service fee.

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• Shipping: Shipping costs are not included in the displayed prices. Shipping fees will be calculated separately and must be consulted through a prior quotation. We strive to provide the most efficient and cost-effective shipping solutions for our clients.

 

 

Refund Policy

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As consultants, elitebestsales.com is committed to ensuring the quality, proper shipping, and guarantee of the products sourced through our services. Our role is to facilitate a smooth and reliable import process, and we stand by the integrity of our recommendations and the suppliers we approve. While we act as consultants, we take responsibility for the overall satisfaction with the product and its delivery.

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Return Process for Damaged Item

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We sincerely apologize if you receive a damaged or defective item. As part of our commitment to quality assurance, we require photographs of both the item and its packaging box. Please contact us immediately upon discovery. We will work with you to determine the best course of action, whether it's a refund or a replacement. For replacements, a new item will be dispatched after your returned item(s) have been inspected upon arrival. For refunds, the process will be initiated once the returned merchandise is received and inspected.

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Return Process for Wrong Item Received

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Should you receive an incorrect item, we extend our sincerest apologies. To resolve this, please provide photographs of the item and its packaging box, and contact us promptly. We will confirm whether a refund or replacement is preferred. A replacement will be sent once the incorrect item(s) are returned and inspected. If a refund is requested, it will be processed after the returned merchandise has been received and verified.

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Return Process for Item With Bad Quality

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We regret any inconvenience caused by a defective item. Our consultancy services aim to prevent such issues, but should they arise, please photograph the item and its packaging box and reach out to us. We will discuss whether a refund or replacement is the appropriate solution. Replacements will be sent following the inspection of the returned item(s). Refunds will be processed upon the successful return and inspection of the merchandise.